Software ontheair manager file locations
Start the application "Terminal" (found in the folder "/Applications/Utilities/").
![software ontheair manager file locations software ontheair manager file locations](https://static.bhphoto.com/images/fb/834544.jpg)
To save a copy of this system Profiler, just go to the File Menu, and select “Save.”, and Save the file to the folder where you place all the files needed. To save your System Profiler, you need to go in the Apple Menu on the top left corner and select “About This Mac”.Ĭlick on " System Report.". This will open a new window where you can see all the information about your Mac. If you send us this file, you don’t even need to specify your Quicktime verison, OS, etc.
SOFTWARE ONTHEAIR MANAGER FILE LOCATIONS DRIVERS
The system Profiler file will give us all the information we need to know what version of the drivers you are using, which hardware you are working on etc. In your computer this will be something like: /Users/admin/Documents/ Depending on how you have named your user, this can change, so if we write something like: ~/Documents/ The "~" character that we'll use here sometimes represents the user folder. Then send it to us via Softron's WeTransfer page: Gather all files in a folder, then right click on the folder and select "Compress File" to create a zip file. If you use other macOS, there might be differences.Ĭompress (zip) the files before you send them to us !! Important Notes This article was written with macOS Catalina
![software ontheair manager file locations software ontheair manager file locations](https://149361617.v2.pressablecdn.com/wp-content/uploads/2016/03/software-tracking.png)
But for some reasons you may have to do it "manually". Here you will find information on where to find the requested files for support. Indeed with this contact Softron support feature, all files are gathered for you, and it is thus much easier. This information is only useful if you can't use the menu "Help > Contact Softron Support" (or for OnTheAir Node, the System Preferences "Contact Support." button).